Resume

Education & Technical Foundations

  1. BSc Information Technology | American Public University System | Magna Cum Laude

    Core Technical Competencies

    Full-Stack Development: HTML5/CSS3, JavaScript, Java OOP, Database Systems: SQL, MySQL, Normalization Techniques, Cybersecurity Fundamentals: Encryption, Network Defense, Software Engineering: UML, SDLC, QA Testing

  2. Computer Science Foundations

    University of Illinois Urbana-Champaign

    Algorithm Design & Optimization, Data Structures & Memory Management, Programming Logic & Debugging

  3. Creative, Serious and Playful Science of Android Apps

    University of Illinois Urbana-Champaign

    Android App Architecture & Security, Material Design Principles, Play Store Compliance Standards

Professional Experience

  1. Business & Data Analyst | Client Solutions

    Key Tech Stack: Salesforce, Zendesk, Talkdesk, Neon, Google script, Lookers Studio, Google workspace, Microsoft teams, Advanced Excel and CRM systems

    Engineered CRM automation systems handling 50k+ monthly interactions, Developed 15+ custom reporting dashboards reducing manual analysis by 65%, Implemented security-first data pipelines serving cross-functional teams

  2. Technical Estimation Analyst

    Key Systems: CAD, 2020, Advanced Excel, CRM Platforms

    Optimized material forecasting through CAD-integrated databases (SQL/Python), Developed automated reporting tools cutting proposal prep time by 35%, Collaborated with clients to align technical specs with: Budget parameters (Excel scenario modeling), Design feasibility (CAD system analysis), Delivery timelines (Gantt chart automation)

  3. Media Technology Consultant

    Production Stack: Adobe Premiere, Final Cut Pro, Python Scripting

    Delivered projects with automated editing workflows, Built asset management system organizing media files, Created AI-assisted quality control protocols reducing review time by 40%

My skills

  • Full-Stack Business Solutions

    90%
  • CRM Automation Architecture

    85%
  • Data-Driven Estimation

    88%
  • Technical Media Production

    75%