Resume
Education & Technical Foundations
BSc Information Technology | American Public University System | Magna Cum Laude
Core Technical CompetenciesFull-Stack Development: HTML5/CSS3, JavaScript, Java OOP, Database Systems: SQL, MySQL, Normalization Techniques, Cybersecurity Fundamentals: Encryption, Network Defense, Software Engineering: UML, SDLC, QA Testing
Computer Science Foundations
University of Illinois Urbana-ChampaignAlgorithm Design & Optimization, Data Structures & Memory Management, Programming Logic & Debugging
Creative, Serious and Playful Science of Android Apps
University of Illinois Urbana-ChampaignAndroid App Architecture & Security, Material Design Principles, Play Store Compliance Standards
Professional Experience
Business & Data Analyst | Client Solutions
Key Tech Stack: Salesforce, Zendesk, Talkdesk, Neon, Google script, Lookers Studio, Google workspace, Microsoft teams, Advanced Excel and CRM systemsEngineered CRM automation systems handling 50k+ monthly interactions, Developed 15+ custom reporting dashboards reducing manual analysis by 65%, Implemented security-first data pipelines serving cross-functional teams
Technical Estimation Analyst
Key Systems: CAD, 2020, Advanced Excel, CRM PlatformsOptimized material forecasting through CAD-integrated databases (SQL/Python), Developed automated reporting tools cutting proposal prep time by 35%, Collaborated with clients to align technical specs with: Budget parameters (Excel scenario modeling), Design feasibility (CAD system analysis), Delivery timelines (Gantt chart automation)
Media Technology Consultant
Production Stack: Adobe Premiere, Final Cut Pro, Python ScriptingDelivered projects with automated editing workflows, Built asset management system organizing media files, Created AI-assisted quality control protocols reducing review time by 40%
My skills
Full-Stack Business Solutions
90%CRM Automation Architecture
85%Data-Driven Estimation
88%Technical Media Production
75%